So, I spent four hours on my $2,000 HP laptop (dv2500/dv2660se) trying to fix the built-in webcam. It just stopped working. Did I do something wrong? I purchased my laptop a couple of months ago and to be honest, I love my laptop. However, this built-in webcam problem is a frustrating problem to have after you have spent $2,000 and tried every fix known to man. I updated the drivers, uninstalled the webcam and did so much more to get this webcam to work. Also, I did not know this was a popular problem among the buyers who bought a HP laptop with a built-in webcam. I’m pretty sure HP has received hundreds of calls from frustrated customers and there’s still no guaranteed fix for this nagging problem.

Here are the places I went for help. These fixes worked for some people, but for me, none of these fixes worked.

1. This solution did not work

2. This solution did not work

3. This solution did not work, but many people found success with this fix

4. This solution did not work

5. This solution did not work. This fix is supposely from someone from the HP Pavilion support team

HP Laptop DV2660se

 

As of right now, I have a $2,000 product that’s not completely working.